Shipping

What is the shipping fee and delivery timeline?

Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates.

All orders are delivered by DPD (UK) DHL (International)

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

The shipping fee is charged based on Final Price (inc. VAT).All additional Duties& Taxes are not included.

Countries

Standard Shipping

Express Shipping

United Kingdom

Free (2-3 Business Day)*

£10 (1 Business Day)*

United States&Canada

Free for £150 and above ( 3-5 Business Day)*

£15 (2-3 Business Day)*

European Union

Free (3-5 Business Day)*

£10 (2-3 Business Day)*

Australia

Free for £150 and above ( 3-5 Business Day)*

£15 (2-3 Business Day)*

Other International

Free for £200 and above ( 5-7 Business Day)*

£20 (2- 3 Business Day)*

 

* Above delivery timeline does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc). Estimated delivery date may be delayed if a change of delivery option was submitted on the customer’s end.

 

Will I be charged duties and taxes?

 For all  countries other than United Kingdom, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Cocky  Jewelry does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Where do you ship to?

 We ship to the following countries! Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.

United Kingdom

North America
Canada, Puerto Rico, United States of America

Oceania
Australia, New Zealand

Europe
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden

Middle East
Turkey, Qatar, Saudi Arabia, United Arab Emirates


Asia
Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand


Is signature required upon delivery?

 All Cocky Jewelry shipments require a signature upon delivery.Kindly note that once an order is shipped, Cocky will not change the shipping address upon request.

If you have any questions regarding shipping please contact us on info@cockyjewellery.com

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